The prediction that artificial intelligence will radically alter the way work gets done is the latest in the decades-spanning conversation of computers reducing workloads. However, the research so far shows technological advances have not resulted in fewer work hours. Instead, increased accessibility to information and the opportunity to be connected to colleagues and clients 24/7 have raised expectations of productivity and availability. The reason workloads remain high may have other causes than just technology.
Peter Drucker, often called the father of management, started writing about management in the 1930s and continued until his death…Read more.